One team. One goal- Continuous Support
No time is an inconvenient time for fixing issues; we give you a clear edge through 24/7 support that can deal with issues whenever they occur. Our fully-customized monitoring and maintenance platform allows us to monitor, identify and fix critical system health and performance issues, in real-time. We don’t offer just an extra set of eyes, we offer an expert team that levels up your business
24/7
Around the
clock service
90%
Proactive
solutions
50+
Support & maintenance
24/7
Around the
clock service
90%
Proactive solutions
50+
Support & maintenance
From Business Deals to Strong Partnerships
We have a 3-tiered process to provide the support you need.
Service Desk/ NOC
We register a ticket for your query, at this point, along with issue routing, providing proactive surveillance, remote monitoring and reporting.
Support and Operations
Next step, you get a dedicated support engineer who is trained in identifying problems proactively, provides service requests and optimizes the system.
V-ops, Engineers & Architects
Escalation to level 3 means your query is in expert hands. We provide maximum support through quality assurance, product enhancements and production support.
Dedicated Software Maintenance and Support Services
From adaptive, corrective, preventive to perfective support, we offer a full range of maintenance and support services. Our team provides you with a competitive edge through efficient processes and above market average performance.
Ongoing System Maintenance
Bug fixing, Backups, stability monitoring, and 24/7 support
Managed Operations
A dedicated, 24x7x365 support team via phone, chat, and online support ticket.
Upgrades
Software features & functionality upgrades
Technical Troubleshooting
Diagnosing the source of problems with hardware, software, and other products
System Enhancements
Engineering the software continuously by fixing debugging code and functionality error
Regular Upgrades
Significant changes and major improvements to your existing ecosystem
Reengineering
Remodelling software solutions to meet changes in environment and business needs
NOC/SOC services
Surveillance at detecting and responding to cyber threats.
Dedicated support
Proactive support at multiple points
Migration
Seamless transfer of accounts, data, and functionality from one environment to another
Frequently Asked Questions
What are NOC services?
NOC Services refer to the monitoring and remediation services for servers, networks, applications, databases and workstations from a remote network operating center.
How will NOC help my business?
NOC will provide 24x7x365 monitoring of all network components, ensuring all network hardware and software platforms are configured for optimal performance, security, and availability.
HospitAll
The first-ever digital platform for the health sector
HospitALL is a healthcare marketplace which digitally connects the users to various medical services.
HospitAll
The first-ever digital platform for the health sector
HospitALL is a healthcare marketplace which digitally connects the users to various medical services.
Our Strategic Network
We are your right partner and digital enabler- not just a vendor. We build mutually beneficial relationships and nurture them with transparency and integrity.
Recognition
Standing Among The Best
We are ecstatic to announce that we have won TOP IT STARTUP-GOLD AWARD by the PSEB for the fiscal year 2017-2018
Need more information
For further queries, schedule
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Schedule a call
Talk with our expert team
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